{"id":2434,"date":"2025-07-15T07:09:17","date_gmt":"2025-07-15T07:09:17","guid":{"rendered":"https:\/\/blog.gembadocs.com\/?p=2434"},"modified":"2025-11-13T12:15:16","modified_gmt":"2025-11-13T12:15:16","slug":"case-study-gembadocs-at-british-rototherm","status":"publish","type":"post","link":"https:\/\/gembadev.3rddigital.com\/learn\/case-study-gembadocs-at-british-rototherm\/","title":{"rendered":"British Rototherm&#8217;s GembaDocs &amp; Lean Practices"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2434\" class=\"elementor elementor-2434\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8c3d11 e-flex e-con-boxed e-con e-parent\" data-id=\"f8c3d11\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6ddebe elementor-widget elementor-widget-text-editor\" data-id=\"d6ddebe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Recently the team from GembaDocs and Lean Made Simple stepped into British Rototherm\u2019s headquarters for what would become a masterclass in GembaDocs and Lean.<\/p><p>Over the course of the tour, the team witnessed how Rototherm, known worldwide for precision pressure gauges and thermal fluid systems, has woven Lean principles into every touchpoint. From safety briefings in the reception to AI agents supporting the production team, Rototherm demonstrates how answering the fundamental Lean question of \u201cwhere?\u201d unlocks efficiency, empowers people, and paves the way for smart automation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76d46f0 elementor-widget elementor-widget-video\" data-id=\"76d46f0\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=hQAplDBnpKU&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c77ff1 e-flex e-con-boxed e-con e-parent\" data-id=\"7c77ff1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec5df5e elementor-widget elementor-widget-heading\" data-id=\"ec5df5e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tour Highlights<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-061437b e-flex e-con-boxed e-con e-parent\" data-id=\"061437b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8baa7b4 elementor-widget elementor-widget-heading\" data-id=\"8baa7b4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Safety and First Impressions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad1aa2a elementor-widget elementor-widget-text-editor\" data-id=\"ad1aa2a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Point-of-Use PPE<\/strong>: As soon as visitors arrive, PPE stations sit exactly where they\u2019re needed: helmets, glasses, and gloves clearly laid out. This \u201cwhere\u201d answer sets the tone: safety isn\u2019t an afterthought but a visible, accessible priority.<\/li><li><strong>Core Principles<\/strong>: The team, and visitors, are greeted with set of core Roto principles that set the tone for the site, and tour.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-86134f7 e-flex e-con-boxed e-con e-parent\" data-id=\"86134f7\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e683b71 elementor-widget elementor-widget-heading\" data-id=\"e683b71\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Visual Management Everywhere<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7a7194 elementor-widget elementor-widget-text-editor\" data-id=\"c7a7194\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Visual Control with GembaDocs<\/strong>: throughout the factory expectations are set immediately with printed, laminated or QR codes to digital step-by-steps standards.<\/li><li><strong>GembaDocs at the Coffee Stop:<\/strong> In the breakout area, GembaDocs allow everyone to meet the standards to keeping Roto Coffee Stop in pristine condition and well stocked.<\/li><li><strong>GembaDocs for supply chain:<\/strong> The team utilise SOPs for every corner of the supply chain, from Kanban picking and despatch to material adjustment planning and goods-in. No part of the warehouse is left to guess work. And anything that linked to a daily task had a superb go\/no-go green and red card system.<\/li><li><strong>3S Cleaning Tool Outlines:<\/strong> Every cleaning board, in the office to the shop floor, features clear indicators of tool placement, and to cut any confusion, photos and names of each tool. These clear demarcations answer \u201cwhere does this belong?\u201d instantly, eliminating waste from searching or misplacing equipment.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1a2afdb e-flex e-con-boxed e-con e-parent\" data-id=\"1a2afdb\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec5df77 elementor-widget elementor-widget-heading\" data-id=\"ec5df77\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Employee-Led Improvements and Responsibilities<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d0d954 elementor-widget elementor-widget-text-editor\" data-id=\"5d0d954\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Two-Second Improvements:<\/strong> Each morning, each of the team devotes 30 minutes to two-second improvements &#8211; tweaks to remove friction, secure loose components, or reorganize a parts bin.<\/li><li><strong>No Dedicated Cleaners:<\/strong> Instead of external cleaning staff, teams rotate through cleaning and inspection tasks. By engaging everyone in 3S, Rototherm builds ownership and reinforces the question \u201cwhere is dirt or defect hiding?\u201d before it becomes a problem.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64e6d89 e-flex e-con-boxed e-con e-parent\" data-id=\"64e6d89\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21d8d86 elementor-widget elementor-widget-heading\" data-id=\"21d8d86\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. \u201cHouse Rules\u201d <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6c7730 elementor-widget elementor-widget-text-editor\" data-id=\"c6c7730\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Scene, Stop, Call, Wait:<\/strong> A simple mantra &#8211; scene (identify anomaly), stop (halt production), call (seek support), wait (hold for resolution) &#8211; empowers any team member to act on abnormalities. This rule answers \u201cwhere should we intervene?\u201d by clearly mapping the escalation path.<\/li><li><strong>Tool and Park Location Rules:<\/strong> \u201cEvery tool has a home; every part has a location; nothing on the floor.\u201d This drill-simple guideline eliminates clutter and uncertainty, making it obvious \u201cwhere does everything go?\u201d and preventing floor-level hazards.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0433055 e-flex e-con-boxed e-con e-parent\" data-id=\"0433055\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d1c9c37 elementor-widget elementor-widget-heading\" data-id=\"d1c9c37\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. Embracing Digital, AI and Automation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8887c5 elementor-widget elementor-widget-text-editor\" data-id=\"f8887c5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>AI Agent Integration:<\/strong> Rototherm treats its AI agent like another team member \u2013 and started with one task to tackle with AI, and built the skill set, tools and methods from there to create an AI organization within the team to work on projects, at speed.<\/li><li><strong>Skills Module:<\/strong> Tom got a look at Rototherm\u2019s old way of doing the skills module training for the team, used before they embraced Gemba Skills \u2013 briging another element of their shop floor to digital, reducing so much admin waste!<\/li><li><strong>Robots: <\/strong>While robots handle repetitive loading\/unloading, and conveyors help with movement flow, the team can utilise their time for precision welding to create high-quality finished products. Showing these systems free people to focus on value-tasks, and that automation can complement, not replace, human ingenuity. They\u2019ve also got automated guided vehicles across the warehouse to support the team.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e8ef722 e-flex e-con-boxed e-con e-parent\" data-id=\"e8ef722\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c870b0a elementor-widget elementor-widget-heading\" data-id=\"c870b0a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Takeaways<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a56c663 elementor-widget elementor-widget-text-editor\" data-id=\"a56c663\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>British Rototherm\u2019s tour reveals a powerful truth: Lean isn\u2019t just a toolkit, it\u2019s a mindset that starts by plainly answering \u201cwhere?\u201d.<\/p><p>Whether it\u2019s where to find PPE, where a tool belongs, or where a process anomaly lurks, clear visual controls, GembaDocs and standardized routines create a foundation for efficiency. Layer in daily 3S habits, house rules that empower every employee, and cutting-edge AI automation, and you\u2019ve got a resilient, future-ready operation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6687a89 elementor-widget elementor-widget-heading\" data-id=\"6687a89\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Key Takeaways for Manufacturing Leaders:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e291db7 e-flex e-con-boxed e-con e-parent\" data-id=\"e291db7\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5afbfab e-con-full e-flex e-con e-child\" data-id=\"5afbfab\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d563ee1 elementor-widget elementor-widget-text-editor\" data-id=\"d563ee1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Answer \u201cWhere?\u201d Visibly:<\/strong> Use floor markings, GembaDocs, shadow boards, and data screens to eliminate ambiguity.<\/li><li><strong>Engage Everyone in 3S:<\/strong> Rotate cleaning and provide dedicated improvement time builds ownership and pride of the site, as well as encouraging personal development.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ea50b88 e-con-full e-flex e-con e-child\" data-id=\"ea50b88\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e1e8d74 elementor-widget elementor-widget-text-editor\" data-id=\"e1e8d74\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong style=\"background-color: transparent; font-size: 19.2px;\">Standardize Responses:<\/strong><span style=\"background-color: transparent; font-size: 19.2px;\"> Simple rules like \u201cScene, Stop, Call, Wait\u201d ensure swift action on anomalies.<\/span><\/li><li><strong>Leverage AI as a Team Member:<\/strong> Integrate AI agents for problem solving, project assistance and development opportunities with ease.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff0aa6b e-flex e-con-boxed e-con e-parent\" data-id=\"ff0aa6b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8537b9 elementor-widget-divider--separator-type-pattern elementor-widget-divider--no-spacing elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c8537b9\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\" style=\"--divider-pattern-url: url(&quot;data:image\/svg+xml,%3Csvg xmlns=&#039;http:\/\/www.w3.org\/2000\/svg&#039; preserveAspectRatio=&#039;none&#039; overflow=&#039;visible&#039; height=&#039;100%&#039; viewBox=&#039;0 0 24 24&#039; fill=&#039;black&#039; stroke=&#039;none&#039;%3E%3Cpath d=&#039;M24,8v12H0V8H24z M24,4v1H0V4H24z&#039;\/%3E%3C\/svg%3E&quot;);\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b05ea7 elementor-widget elementor-widget-heading\" data-id=\"1b05ea7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">About Rototherm<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b037666 elementor-widget elementor-widget-text-editor\" data-id=\"b037666\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.rotothermgroup.com\/\"><b>British Rototherm Group<\/b><\/a>, founded in the UK over 170 years ago, is a global leader in precision measurement solutions. Headquartered in the UK, the company designs and manufactures rotary unions, temperature and pressure instruments, and digital monitoring systems for industries ranging from oil and gas to pharmaceuticals.\u00a0<\/p><p>With ISO 9001 certification and a culture of continuous improvement, Rototherm invests heavily in research and development &#8211; partnering with world-class firms such as GembaDocs, and embracing innovative technologies to remain at the forefront of quality and customer satisfaction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-882034d e-con-full e-flex e-con e-child\" data-id=\"882034d\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-bea435f e-con-full e-flex e-con e-child\" data-id=\"bea435f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9148570 elementor-widget elementor-widget-image\" data-id=\"9148570\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"181\" src=\"https:\/\/gembadev.3rddigital.com\/learn\/wp-content\/uploads\/2025\/07\/British-Rototherm-1080x245.jpg\" class=\"attachment-large size-large wp-image-2437\" alt=\"British Rototherm\" srcset=\"https:\/\/gembadev.3rddigital.com\/learn\/wp-content\/uploads\/2025\/07\/British-Rototherm-1080x245.jpg 1080w, https:\/\/gembadev.3rddigital.com\/learn\/wp-content\/uploads\/2025\/07\/British-Rototherm-600x136.jpg 600w, https:\/\/gembadev.3rddigital.com\/learn\/wp-content\/uploads\/2025\/07\/British-Rototherm-768x174.jpg 768w, https:\/\/gembadev.3rddigital.com\/learn\/wp-content\/uploads\/2025\/07\/British-Rototherm.jpg 1500w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e3e5df e-con-full e-flex e-con e-child\" data-id=\"6e3e5df\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5102da2 elementor-widget elementor-widget-text-editor\" data-id=\"5102da2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"wp-block-media-text\"><div class=\"wp-block-media-text__content\"><ul class=\"wp-block-list\"><li><a href=\"https:\/\/www.rotothermgroup.com\/\"><b>Find out more British Rototherm<\/b><\/a><\/li><li><b><b><a href=\"https:\/\/www.linkedin.com\/company\/rotothermgroup\/\">British Rototherm on LinkedIn<\/a><\/b><\/b><\/li><\/ul><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Discover how British Rototherm embeds Lean from the moment you walk in: safety point-of-use, brilliant visual controls, daily routines, \u201chouse rules\u201d, and even AI agents acting as employees.<\/p>\n","protected":false},"author":1,"featured_media":2447,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[12,3],"tags":[],"class_list":["post-2434","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lean","category-sops"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>British Rototherm&#039;s GembaDocs &amp; 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