{"id":2088,"date":"2025-03-04T08:06:02","date_gmt":"2025-03-04T08:06:02","guid":{"rendered":"https:\/\/blog.gembadocs.com\/?p=2035"},"modified":"2025-03-04T08:06:02","modified_gmt":"2025-03-04T08:06:02","slug":"gembatalk-s1-e4-pablo-scarpatti","status":"publish","type":"post","link":"https:\/\/gembadev.3rddigital.com\/getgembadocs\/gembatalk-s1-e4-pablo-scarpatti\/","title":{"rendered":"GembaTalk S1 E4 &#8211; How a bang on the head sparked a Lean business with Pablo Scarpatti"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In this episode, Tom Hughes sits down with <a href=\"https:\/\/scarpatti.com\/\"><strong>Pablo Scarpatti, co-owner of Scarpatti Amoblamientos<\/strong><\/a> (Scarpatti Furnishings), a high-end woodworking company based in C\u00f3rdoba, Argentina. Pablo shares his company\u2019s incredible Lean journey, which began with a personal accident that led him to discover 2 Second Lean.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">He discusses the challenges of standardizing processes in a business that produces custom, high-precision furniture for Global brands. The key to their success? A commitment to continuous training, standard work, and a culture of empowerment. By leveraging SOPs, QR codes, and an inspiring skills matrix (it inspired ours!), they\u2019ve created a system where employees take ownership of their development &#8211; leading to rapid growth, increased efficiency, and a truly engaged workforce.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote has-text-align-center has-background has-medium-font-size is-layout-flow wp-block-quote-is-layout-flow\" style=\"background-color:#009dff1a;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px\">\n<p class=\"wp-block-paragraph\"><strong>\u201c<em><em>Knowledge alone is not enough\u2014if it&#8217;s not documented and shared, it doesn\u2019t exist<\/em><\/em><\/strong>.<strong>\u201d <\/strong>&#8211; Pablo Scarpatti<\/p>\n<\/blockquote>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-white-color has-text-color has-background has-link-color wp-elements-1 wp-block-paragraph\" style=\"background-color:#0679ff\"><strong>Watch now<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"GembaTalk S1 E4: How a bang on the head sparked a Lean business with Pablo Scarpatti\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/HBQYDbg9ELA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote has-text-align-center has-background has-medium-font-size is-layout-flow wp-block-quote-is-layout-flow\" style=\"background-color:#009dff1a;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px\">\n<p class=\"wp-block-paragraph\"><strong>\u201cIf a 10-year-old can follow our SOPs, then we know we\u2019ve done it right<\/strong>.<strong>\u201d <\/strong><br>&#8211; Pablo Scarpatti <br>[talking with pride about his daughter knowing how to start and use their machines, and even get the factory up and running with the electricity generator!]<\/p>\n<\/blockquote>\n\n\n\n<p class=\"has-white-color has-text-color has-background has-link-color wp-elements-2 wp-block-paragraph\" style=\"background-color:#0679ff\"><strong>Listen<\/strong><\/p>\n\n\n\n<div style=\"width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow: hidden;\"><iframe style=\"width: 100%; height: 200px;\" frameborder=\"no\" scrolling=\"no\" allow=\"clipboard-write\" seamless src=\"https:\/\/player.captivate.fm\/episode\/7052b9a4-bf8d-41b8-a0d1-8363e38a8515\/\"><\/iframe><\/div>\n\n\n\n<p class=\"has-white-color has-text-color has-background has-link-color wp-elements-3 wp-block-paragraph\" style=\"background-color:#0679ff\"><strong>Key Topics<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How an accident led Pablo to discover Lean<\/li>\n\n\n\n<li>The challenge of standardizing a business with no fixed products<\/li>\n\n\n\n<li>Using QR codes to make SOPs accessible on the shop floor<\/li>\n\n\n\n<li>Implementing a massive skills matrix for team development<\/li>\n\n\n\n<li>Why creating opportunities for employees to grow, even if they leave, is key to success<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote has-medium-font-size is-layout-flow wp-block-quote-is-layout-flow\" style=\"border-style:none;border-width:0px;border-radius:0px;padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px\">\n<figure class=\"wp-block-pullquote has-background has-medium-font-size\" style=\"background-color:#009dff1a;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px\"><blockquote><p><strong>\u201c<em><em>So teach them everything and releasing from them the fear. It&#8217;s a roof that many people have. They don&#8217;t want to do things because they&#8217;re frightened. And sometimes in the production culture, the owners, like myself, have the fear of holding people because you don&#8217;t want them to go because who else is going to do that task that only he can do. So yeah with the skills matrix, everybody can do it because everybody can learn. So you don&#8217;t have a specialist. Everybody can be a specialist.<\/em><\/em>\u201d <\/strong><\/p><cite>&#8211; Pablo Scarpatti<\/cite><\/blockquote><\/figure>\n<\/blockquote>\n\n\n\n<p class=\"has-white-color has-text-color has-background has-link-color wp-elements-4 wp-block-paragraph\" style=\"background-color:#0679ff\"><strong>Takeaways<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Identifying repeatable steps in unique processes creates consistency.<\/li>\n\n\n\n<li>Training everyone in multiple tasks eliminates bottlenecks.<\/li>\n\n\n\n<li>Developing employees, even if they leave, strengthens the business.<\/li>\n\n\n\n<li>When employees own processes, efficiency skyrockets.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-white-color has-text-color has-background has-link-color wp-elements-5 wp-block-paragraph\" style=\"background-color:#ff9400\"><strong>Links and Resources<\/strong><\/p>\n\n\n\n<div class=\"wp-block-media-text has-black-color has-white-background-color has-text-color has-background has-link-color wp-elements-6\" style=\"padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;grid-template-columns:25% auto\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" src=\"https:\/\/gembadev.3rddigital.com\/getgembadocs\/wp-content\/uploads\/2025\/02\/Scarpatti-Logo-1080x608.png\" alt=\"\" class=\"wp-image-2060 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">\n<ul class=\"wp-block-list\">\n<li>Find out more <a href=\"https:\/\/scarpatti.com\">about Scarpatti<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.linkedin.com\/in\/pablo-scarpatti-154060264\/\">Pablo Scarpatti\u2019s LinkedIn<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pablo Scarpatti discusses how they\u2019ve created a lean culture, grew their business rapidly, released fear from their team to learn, and built a skills matrix to rival them all &#8211; all because of a bike accident.<\/p>\n","protected":false},"author":2,"featured_media":5019,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","_ayudawp_aiss_exclude":false,"_ayudawp_aiss_exclude_summary":false,"_ayudawp_aiss_summary":"","_ayudawp_aiss_summary_provider":"","_ayudawp_aiss_summary_hash":"","footnotes":""},"categories":[30],"tags":[],"class_list":["post-2088","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gembatalk"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>GembaTalk S1 E4 - How a bang on the head sparked a Lean business with Pablo Scarpatti | GembaDocs<\/title>\n<meta name=\"description\" content=\"Pablo Scarpatti discusses how they\u2019ve created a lean culture, grew their business rapidly, released fear from their team to learn, and built a skills matrix to rival them all - all because of a bike accident.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"GembaTalk S1 E4 - How a bang on the head sparked a Lean business with Pablo Scarpatti | GembaDocs\" \/>\n<meta property=\"og:description\" content=\"Pablo Scarpatti discusses how they\u2019ve created a lean culture, grew their business rapidly, released fear from their team to learn, and built a skills matrix to rival them all - all because of a bike accident.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/gembadev.3rddigital.com\/getgembadocs\/gembatalk-s1-e4-pablo-scarpatti\/\" \/>\n<meta property=\"og:site_name\" content=\"GembaDocs\" \/>\n<meta property=\"article:published_time\" content=\"2025-03-04T08:06:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/gembadev.3rddigital.com\/getgembadocs\/wp-content\/uploads\/2025\/02\/GembaTalk-S1E4-Pablo-Scarpatti.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"GembaDocs HQ\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"GembaDocs HQ\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/gembadev.3rddigital.com\\\/getgembadocs\\\/gembatalk-s1-e4-pablo-scarpatti\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/gembadev.3rddigital.com\\\/getgembadocs\\\/gembatalk-s1-e4-pablo-scarpatti\\\/\"},\"author\":{\"name\":\"GembaDocs HQ\",\"@id\":\"https:\\\/\\\/gembadev.3rddigital.com\\\/getgembadocs\\\/#\\\/schema\\\/person\\\/a55a5bd7881f625c8b34629441abf757\"},\"headline\":\"GembaTalk S1 E4 &#8211; 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