{"id":89,"date":"2026-06-03T10:47:25","date_gmt":"2026-06-03T09:47:25","guid":{"rendered":"https:\/\/gembadev.3rddigital.com\/getgembadocs\/?page_id=89"},"modified":"2026-07-20T15:22:52","modified_gmt":"2026-07-20T14:22:52","slug":"trust-center","status":"publish","type":"page","link":"https:\/\/gembadev.3rddigital.com\/getgembadocs\/about\/trust-center\/","title":{"rendered":"Trust Center"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"89\" class=\"elementor elementor-89\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ec8d6f e-con-full e-flex e-con e-parent\" data-id=\"1ec8d6f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-c3b0e3f e-con-full e-flex e-con e-child\" data-id=\"c3b0e3f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e353d1 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-heading\" data-id=\"8e353d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Your data is yours. \n<br \/>Here's how we protect it.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57c2b0a elementor-widget-mobile__width-inherit elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"57c2b0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>GembaDocs is SOC 2 Type II examined, GDPR compliant, and built on AWS with encryption and 24\/7 monitoring. This page answers the questions we get asked most.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-27c007d e-flex e-con-boxed e-con e-parent\" data-id=\"27c007d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9cab4e4 e-con-full e-flex e-con e-child\" data-id=\"9cab4e4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f6fbe6e elementor-widget elementor-widget-heading\" data-id=\"f6fbe6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Four things worth knowing upfront<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-da9b394 e-flex e-con-boxed e-con e-parent\" data-id=\"da9b394\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-24fdba1 e-con-full e-flex e-con e-child\" data-id=\"24fdba1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17a4d9b elementor-widget elementor-widget-image\" data-id=\"17a4d9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1496\" height=\"1486\" src=\"https:\/\/gembadev.3rddigital.com\/getgembadocs\/wp-content\/uploads\/2026\/06\/SOC-Type-II.jpg\" class=\"attachment-full size-full wp-image-2004\" alt=\"\" srcset=\"https:\/\/gembadev.3rddigital.com\/getgembadocs\/wp-content\/uploads\/2026\/06\/SOC-Type-II.jpg 1496w, https:\/\/gembadev.3rddigital.com\/getgembadocs\/wp-content\/uploads\/2026\/06\/SOC-Type-II-300x298.jpg 300w, https:\/\/gembadev.3rddigital.com\/getgembadocs\/wp-content\/uploads\/2026\/06\/SOC-Type-II-1000x993.jpg 1000w, https:\/\/gembadev.3rddigital.com\/getgembadocs\/wp-content\/uploads\/2026\/06\/SOC-Type-II-150x150.jpg 150w, https:\/\/gembadev.3rddigital.com\/getgembadocs\/wp-content\/uploads\/2026\/06\/SOC-Type-II-768x763.jpg 768w\" sizes=\"(max-width: 1496px) 100vw, 1496px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd0ad6e elementor-widget elementor-widget-heading\" data-id=\"fd0ad6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">SOC 2 Type II examined<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b4f445 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2b4f445\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Independent audit covering security, availability, and confidentiality. Available under NDA on request.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c7331a1 e-con-full e-flex e-con e-child\" data-id=\"c7331a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3b03b9 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"b3b03b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"128\" height=\"128\" viewBox=\"0 0 24 24\" fill=\"#003659\"><g clip-path=\"url(#clip0_4418_4969)\"><path opacity=\"0.4\" d=\"M10.7499 2.45031C11.4499 1.86031 12.5799 1.86031 13.2599 2.45031L14.8399 3.80031C15.1399 4.05031 15.7099 4.26031 16.1099 4.26031H17.8099C18.8699 4.26031 19.7399 5.13031 19.7399 6.19031V7.89031C19.7399 8.29031 19.9499 8.85031 20.1999 9.15031L21.5499 10.7303C22.1399 11.4303 22.1399 12.5603 21.5499 13.2403L20.1999 14.8203C19.9499 15.1203 19.7399 15.6803 19.7399 16.0803V17.7803C19.7399 18.8403 18.8699 19.7103 17.8099 19.7103H16.1099C15.7099 19.7103 15.1499 19.9203 14.8499 20.1703L13.2699 21.5203C12.5699 22.1103 11.4399 22.1103 10.7599 21.5203L9.17988 20.1703C8.87988 19.9203 8.30988 19.7103 7.91988 19.7103H6.16988C5.10988 19.7103 4.23988 18.8403 4.23988 17.7803V16.0703C4.23988 15.6803 4.03988 15.1103 3.78988 14.8203L2.43988 13.2303C1.85988 12.5403 1.85988 11.4203 2.43988 10.7303L3.78988 9.14031C4.03988 8.84031 4.23988 8.28031 4.23988 7.89031V6.20031C4.23988 5.14031 5.10988 4.27031 6.16988 4.27031H7.89988C8.29988 4.27031 8.85988 4.06031 9.15988 3.81031L10.7499 2.45031Z\"><\/path><path d=\"M12 16.8691C11.45 16.8691 11 16.4191 11 15.8691C11 15.3191 11.44 14.8691 12 14.8691C12.55 14.8691 13 15.3191 13 15.8691C13 16.4191 12.56 16.8691 12 16.8691Z\"><\/path><path d=\"M12 13.7209C11.59 13.7209 11.25 13.3809 11.25 12.9709V8.13086C11.25 7.72086 11.59 7.38086 12 7.38086C12.41 7.38086 12.75 7.72086 12.75 8.13086V12.9609C12.75 13.3809 12.42 13.7209 12 13.7209Z\"><\/path><\/g><defs><clipPath id=\"clip0_4418_4969\"><rect width=\"24\" height=\"24\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fab4221 elementor-widget elementor-widget-heading\" data-id=\"fab4221\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">GDPR compliant<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1ca64e elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c1ca64e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>UK and EU GDPR. Data Processing Agreement included with every customer. You remain the data controller.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7fa8c69 e-con-full e-flex e-con e-child\" data-id=\"7fa8c69\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee02b68 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"ee02b68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/tawk.to\/chat\/641162a231ebfa0fe7f2aa29\/1grhuij9l\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"#003659\"><g clip-path=\"url(#clip0_4418_4660)\"><path opacity=\"0.4\" d=\"M20.4098 6.95945V9.79945L7.39984 19.3395L4.76984 17.3695C4.11984 16.8795 3.58984 15.8295 3.58984 15.0195V6.95945C3.58984 5.83945 4.44984 4.59945 5.49984 4.20945L10.9698 2.15945C11.5398 1.94945 12.4598 1.94945 13.0298 2.15945L18.4998 4.20945C19.5498 4.59945 20.4098 5.83945 20.4098 6.95945Z\"><\/path><path d=\"M20.4098 11.1699V15.0199C20.4098 15.8299 19.8798 16.8799 19.2298 17.3699L13.7598 21.4599C13.2798 21.8199 12.6398 21.9999 11.9998 21.9999C11.3598 21.9999 10.7198 21.8199 10.2398 21.4599L8.31982 20.0299L20.4098 11.1699Z\"><\/path><\/g><defs><clipPath id=\"clip0_4418_4660\"><rect width=\"24\" height=\"24\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-979d6de elementor-widget elementor-widget-heading\" data-id=\"979d6de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Encrypted end to end<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56cb369 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"56cb369\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tTLS 1.2+ in transit, AES-256 at rest. Backups encrypted and retained for 30 days.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d91ddde e-con-full e-flex e-con e-child\" data-id=\"d91ddde\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a8995b elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"0a8995b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/gembadocs.com\/report-issue\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"128\" height=\"128\" viewBox=\"0 0 24 24\" fill=\"#003659\"><g clip-path=\"url(#clip0_4418_4864)\"><path opacity=\"0.4\" d=\"M12 22C17.5228 22 22 17.5228 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22Z\"><\/path><path d=\"M7.99994 14.7495C7.80994 14.7495 7.61994 14.6795 7.46994 14.5295L5.46994 12.5295C5.17994 12.2395 5.17994 11.7595 5.46994 11.4695L7.46994 9.46945C7.75994 9.17945 8.23994 9.17945 8.52994 9.46945C8.81994 9.75945 8.81994 10.2395 8.52994 10.5295L7.05994 11.9995L8.52994 13.4695C8.81994 13.7595 8.81994 14.2395 8.52994 14.5295C8.37994 14.6795 8.18994 14.7495 7.99994 14.7495Z\"><\/path><path d=\"M15.9999 14.7495C15.8099 14.7495 15.6199 14.6795 15.4699 14.5295C15.1799 14.2395 15.1799 13.7595 15.4699 13.4695L16.9399 11.9995L15.4699 10.5295C15.1799 10.2395 15.1799 9.75945 15.4699 9.46945C15.7599 9.17945 16.2399 9.17945 16.5299 9.46945L18.5299 11.4695C18.8199 11.7595 18.8199 12.2395 18.5299 12.5295L16.5299 14.5295C16.3799 14.6795 16.1899 14.7495 15.9999 14.7495Z\"><\/path><path d=\"M11.0001 15.0806C10.9001 15.0806 10.8001 15.0606 10.7101 15.0206C10.3301 14.8606 10.1501 14.4206 10.3201 14.0306L12.3201 9.36053C12.4801 8.98053 12.9201 8.80051 13.3001 8.97051C13.6801 9.13051 13.8601 9.57056 13.6901 9.96056L11.6901 14.6305C11.5701 14.9105 11.2901 15.0806 11.0001 15.0806Z\"><\/path><\/g><defs><clipPath id=\"clip0_4418_4864\"><rect width=\"24\" height=\"24\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ec7a55 elementor-widget elementor-widget-heading\" data-id=\"8ec7a55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Hosted on AWS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a2ee8f elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2a2ee8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tPrimary on Amazon Web Services. Secondary backups on Google Cloud. Hourly backups, 99.5% uptime SLA.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5b1c2bd e-flex e-con-boxed e-con e-parent\" data-id=\"5b1c2bd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5f9bfe1 e-con-full e-flex e-con e-child\" data-id=\"5f9bfe1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75de1b1 elementor-widget elementor-widget-heading\" data-id=\"75de1b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How we protect your data<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-70f027b e-flex e-con-boxed e-con e-parent\" data-id=\"70f027b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-38a4161 e-con-full e-flex e-con e-child\" data-id=\"38a4161\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dce2c01 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"dce2c01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"#003659\"><g clip-path=\"url(#clip0_4418_4660)\"><path opacity=\"0.4\" d=\"M20.4098 6.95945V9.79945L7.39984 19.3395L4.76984 17.3695C4.11984 16.8795 3.58984 15.8295 3.58984 15.0195V6.95945C3.58984 5.83945 4.44984 4.59945 5.49984 4.20945L10.9698 2.15945C11.5398 1.94945 12.4598 1.94945 13.0298 2.15945L18.4998 4.20945C19.5498 4.59945 20.4098 5.83945 20.4098 6.95945Z\"><\/path><path d=\"M20.4098 11.1699V15.0199C20.4098 15.8299 19.8798 16.8799 19.2298 17.3699L13.7598 21.4599C13.2798 21.8199 12.6398 21.9999 11.9998 21.9999C11.3598 21.9999 10.7198 21.8199 10.2398 21.4599L8.31982 20.0299L20.4098 11.1699Z\"><\/path><\/g><defs><clipPath id=\"clip0_4418_4660\"><rect width=\"24\" height=\"24\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f9af2d elementor-widget elementor-widget-heading\" data-id=\"0f9af2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Access control<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1749469 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1749469\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tMFA enforced for all admin access and available to every user. Role-based access control across app, database, and infrastructure. SSO via SAML 2.0 available for enterprise customers (Microsoft Entra \/ Azure AD). User access reviewed quarterly &#8211; leavers removed the same day.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-01d6d23 e-con-full e-flex e-con e-child\" data-id=\"01d6d23\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17f7a39 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"17f7a39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"128\" height=\"128\" viewBox=\"0 0 24 24\" fill=\"#003659\"><g clip-path=\"url(#clip0_4418_4975)\"><path d=\"M12 3.66992V20.3299L11.2 21.2399C10.09 22.4999 9.18001 22.1599 9.18001 20.4799V13.2799H6.09001C4.69001 13.2799 4.30001 12.4199 5.23001 11.3699L12 3.66992Z\"><\/path><path opacity=\"0.4\" d=\"M18.77 12.6309L12 20.3309V3.67087L12.8 2.76087C13.91 1.50087 14.82 1.84087 14.82 3.52087V10.7209H17.91C19.31 10.7209 19.7 11.5809 18.77 12.6309Z\"><\/path><\/g><defs><clipPath id=\"clip0_4418_4975\"><rect width=\"24\" height=\"24\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87d7d44 elementor-widget elementor-widget-heading\" data-id=\"87d7d44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Monitoring and testing<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d559e3 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"4d559e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tQuarterly independent penetration testing (OWASP Top 10, SANS Top 25). Monthly vulnerability scanning. 24\/7 Security Operations Centre monitoring with enterprise threat-intelligence feeds. Clean operational record &#8211; no reportable data breaches in five years.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b311b7e e-con-full e-flex e-con e-child\" data-id=\"b311b7e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31c7e34 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"31c7e34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/gembadocs.com\/report-issue\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"#003659\"><g clip-path=\"url(#clip0_4418_5182)\"><path opacity=\"0.4\" d=\"M22 7.81V15.16C21.71 15.02 21.39 14.92 21.03 14.86L20.72 14.81L20.46 14.27C19.91 13.15 19.01 12.5 18 12.5C16.99 12.5 16.09 13.15 15.54 14.27L15.27 14.81L14.97 14.86C13.78 15.06 12.92 15.72 12.61 16.66C12.31 17.61 12.62 18.65 13.47 19.51L13.78 19.82L13.75 19.94C13.55 20.83 13.63 21.51 13.82 22H7.81C4.17 22 2 19.83 2 16.19V7.81C2 4.17 4.17 2 7.81 2H16.19C19.83 2 22 4.17 22 7.81Z\"><\/path><path d=\"M19.1199 14.9395L19.4399 15.5895C19.5999 15.9095 20.0099 16.2095 20.3499 16.2695L20.7799 16.3395C22.0899 16.5595 22.3899 17.5195 21.4599 18.4595L21.0599 18.8595C20.7899 19.1295 20.6499 19.6495 20.7299 20.0295L20.7799 20.2695C21.1399 21.8495 20.2999 22.4595 18.9299 21.6295L18.6399 21.4495C18.2899 21.2395 17.7099 21.2395 17.3599 21.4495L17.0699 21.6295C15.6899 22.4595 14.8599 21.8495 15.2199 20.2695L15.2699 20.0295C15.3499 19.6595 15.2099 19.1295 14.9399 18.8595L14.5399 18.4595C13.6099 17.5095 13.9099 16.5595 15.2199 16.3395L15.6499 16.2695C15.9999 16.2095 16.3999 15.9095 16.5599 15.5895L16.8799 14.9395C17.4999 13.6895 18.4999 13.6895 19.1199 14.9395Z\"><\/path><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.1296 7.91704C16.457 8.17081 16.5167 8.64192 16.2629 8.9693L13.9485 11.955C13.3536 12.7073 12.2567 12.8445 11.4916 12.2533L11.4863 12.2492L9.65976 10.8119C9.54691 10.7262 9.38952 10.7475 9.30382 10.8581C9.30374 10.8582 9.3039 10.858 9.30382 10.8581L6.9243 13.9475C6.67154 14.2756 6.20062 14.3367 5.87246 14.084C5.5443 13.8312 5.48318 13.3603 5.73593 13.0321L8.11666 9.94122C8.71057 9.17263 9.81178 9.03371 10.5787 9.62634L10.5839 9.63038L12.4105 11.0677C12.5245 11.1543 12.6852 11.132 12.7703 11.0265L15.0774 8.05031C15.3312 7.72293 15.8023 7.66327 16.1296 7.91704Z\"><\/path><\/g><defs><clipPath id=\"clip0_4418_5182\"><rect width=\"24\" height=\"24\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-807871c elementor-widget elementor-widget-heading\" data-id=\"807871c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Audit trails<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5708ec7 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5708ec7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Every change to an SOP or controlled document is captured with user identity, action, timestamp, and outcome. Audit logs are centralized, tamper-resistant, and monitored. This supports FDA 21 CFR Part 11 and EU GMP Annex 11 audit-trail expectations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dcf7c49 e-flex e-con-boxed e-con e-parent\" data-id=\"dcf7c49\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6c3a94b e-con-full e-flex e-con e-child\" data-id=\"6c3a94b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-99e4e09 elementor-widget elementor-widget-spacer\" data-id=\"99e4e09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a7741e elementor-widget elementor-widget-heading\" data-id=\"0a7741e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Standards<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ab12bf7 e-flex e-con-boxed e-con e-parent\" data-id=\"ab12bf7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-05bcb12 e-con-full e-flex e-con e-child\" data-id=\"05bcb12\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e11f061 elementor-widget elementor-widget-heading\" data-id=\"e11f061\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What we have<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49947c4 e-con-full e-flex e-con e-child\" data-id=\"49947c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73f409a elementor-widget elementor-widget-image\" data-id=\"73f409a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1496\" height=\"1486\" src=\"https:\/\/gembadev.3rddigital.com\/getgembadocs\/wp-content\/uploads\/2026\/06\/SOC-Type-II.jpg\" class=\"attachment-full size-full wp-image-2004\" alt=\"\" srcset=\"https:\/\/gembadev.3rddigital.com\/getgembadocs\/wp-content\/uploads\/2026\/06\/SOC-Type-II.jpg 1496w, https:\/\/gembadev.3rddigital.com\/getgembadocs\/wp-content\/uploads\/2026\/06\/SOC-Type-II-300x298.jpg 300w, https:\/\/gembadev.3rddigital.com\/getgembadocs\/wp-content\/uploads\/2026\/06\/SOC-Type-II-1000x993.jpg 1000w, https:\/\/gembadev.3rddigital.com\/getgembadocs\/wp-content\/uploads\/2026\/06\/SOC-Type-II-150x150.jpg 150w, https:\/\/gembadev.3rddigital.com\/getgembadocs\/wp-content\/uploads\/2026\/06\/SOC-Type-II-768x763.jpg 768w\" sizes=\"(max-width: 1496px) 100vw, 1496px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8dc55cf elementor-widget elementor-widget-heading\" data-id=\"8dc55cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">SOC 2 Type II examined<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-042c44c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"042c44c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Independent AICPA-accredited audit &#8211; available under NDA on request.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-476ee72 e-con-full e-flex e-con e-child\" data-id=\"476ee72\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e66d8fc elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"e66d8fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"128\" height=\"128\" viewBox=\"0 0 24 24\" fill=\"#003659\"><g clip-path=\"url(#clip0_4418_4832)\"><path opacity=\"0.4\" d=\"M15.48 3H7.52C4.07 3 2 5.06 2 8.52V16.47C2 19.94 4.07 22 7.52 22H15.47C18.93 22 20.99 19.94 20.99 16.48V8.52C21 5.06 18.93 3 15.48 3Z\"><\/path><path d=\"M21.02 2.98028C19.23 1.18028 17.48 1.14028 15.64 2.98028L14.51 4.10028C14.41 4.20028 14.38 4.34028 14.42 4.47028C15.12 6.92028 17.08 8.88028 19.53 9.58028C19.56 9.59028 19.61 9.59028 19.64 9.59028C19.74 9.59028 19.84 9.55028 19.91 9.48028L21.02 8.36028C21.93 7.45028 22.38 6.58028 22.38 5.69028C22.38 4.79028 21.93 3.90028 21.02 2.98028Z\"><\/path><path d=\"M17.8601 10.4198C17.5901 10.2898 17.3301 10.1598 17.0901 10.0098C16.8901 9.88984 16.6901 9.75984 16.5001 9.61984C16.3401 9.51984 16.1601 9.36984 15.9801 9.21984C15.9601 9.20984 15.9001 9.15984 15.8201 9.07984C15.5101 8.82984 15.1801 8.48984 14.8701 8.11984C14.8501 8.09984 14.7901 8.03984 14.7401 7.94984C14.6401 7.83984 14.4901 7.64984 14.3601 7.43984C14.2501 7.29984 14.1201 7.09984 14.0001 6.88984C13.8501 6.63984 13.7201 6.38984 13.6001 6.12984C13.4701 5.84984 13.3701 5.58984 13.2801 5.33984L7.9001 10.7198C7.5501 11.0698 7.2101 11.7298 7.1401 12.2198L6.7101 15.1998C6.6201 15.8298 6.7901 16.4198 7.1801 16.8098C7.5101 17.1398 7.9601 17.3098 8.4601 17.3098C8.5701 17.3098 8.6801 17.2998 8.7901 17.2898L11.7601 16.8698C12.2501 16.7998 12.9101 16.4698 13.2601 16.1098L18.6401 10.7298C18.3901 10.6498 18.1401 10.5398 17.8601 10.4198Z\"><\/path><\/g><defs><clipPath id=\"clip0_4418_4832\"><rect width=\"24\" height=\"24\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df89618 elementor-widget elementor-widget-heading\" data-id=\"df89618\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Quarterly pen testing<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0e0e47 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c0e0e47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Third-party testing of web platform, mobile apps, and APIs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff8d98b e-flex e-con-boxed e-con e-parent\" data-id=\"ff8d98b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7f44244 e-con-full e-flex e-con e-child\" data-id=\"7f44244\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76af902 elementor-widget elementor-widget-heading\" data-id=\"76af902\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What we align with<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6f9e2bc e-con-full e-flex e-con e-child\" data-id=\"6f9e2bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb811ff elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"cb811ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>ISO\/IEC 27001:2022 (aligned, not certified). CIS Top 18 Controls &#8211; NIST AI RMF 1.0 &#8211; OWASP Top 10 &#8211; SANS Top 25 \u2013 UK and EU GDPR<\/p><p>As a business we are not ITAR certified, <em><strong>but<\/strong> <\/em>with our on-premise version of GembaDocs, your organization will be able to comply with ITAR.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b7a29e1 e-flex e-con-boxed e-con e-parent\" data-id=\"b7a29e1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-303745e e-con-full e-flex e-con e-child\" data-id=\"303745e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ada3625 elementor-widget elementor-widget-heading\" data-id=\"ada3625\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Fit for regulated manufacturing<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e18f3bc e-con-full e-flex e-con e-child\" data-id=\"e18f3bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f66b237 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"f66b237\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Used by manufacturers operating under FDA, MHRA, EMA, ISO 13485, and ISO 9001 quality systems. Electronic records, controlled change history, segregation of duties, and audit trail integrity built in. Validation documentation (IQ\/OQ\/PQ, GAMP 5 risk-based) available on request.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-334b11f e-flex e-con-boxed e-con e-parent\" data-id=\"334b11f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-852825f e-con-full e-flex e-con e-child\" data-id=\"852825f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7e5e2d elementor-widget elementor-widget-heading\" data-id=\"e7e5e2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQs <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6632254 elementor-widget elementor-widget-n-accordion\" data-id=\"6632254\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1070\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1070\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Where is my data stored? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1070\" class=\"elementor-element elementor-element-ed8ccac e-con-full e-flex e-con e-child\" data-id=\"ed8ccac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-93b8531 elementor-widget elementor-widget-text-editor\" data-id=\"93b8531\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>GembaDocs is hosted on Amazon Web Services (AWS). Secondary backups are replicated to Google Cloud. Customers receive a written description of the specific regions used in the Data Processing Agreement. No data is processed outside of these documented environments.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1071\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1071\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do you have a Data Processing Agreement? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1071\" class=\"elementor-element elementor-element-64fa579 e-con-full e-flex e-con e-child\" data-id=\"64fa579\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-08e4a6b elementor-widget elementor-widget-text-editor\" data-id=\"08e4a6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. A GDPR Article 28-compliant Data Processing Agreement (DPA) is available to all customers as part of standard terms. It covers data controller \/ processor responsibilities, sub-processor disclosure, standard contractual clauses for international transfers, and your rights as data controller. Contact us to request a copy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1072\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1072\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I get a copy of your SOC 2 report? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1072\" class=\"elementor-element elementor-element-44a8acc e-con-full e-flex e-con e-child\" data-id=\"44a8acc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e74dd3 elementor-widget elementor-widget-text-editor\" data-id=\"7e74dd3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tYes. GembaDocs has completed a SOC 2 Type II examination by an independent AICPA-accredited firm, covering the security, availability, and confidentiality of the service. The report is available under NDA to customers and qualified prospects. [Contact us to request it.]\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1073\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1073\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do you support Single Sign-On (SSO)? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1073\" class=\"elementor-element elementor-element-aef4873 e-con-full e-flex e-con e-child\" data-id=\"aef4873\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a4864a elementor-widget elementor-widget-text-editor\" data-id=\"3a4864a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tYes. Enterprise customers can federate sign-in using their own identity provider via SAML 2.0. Compatible with Microsoft Entra (Azure AD) and other SAML 2.0 identity providers. [Contact us] to set this up for your organization.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1074\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1074\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What happens to my data if I leave GembaDocs? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1074\" class=\"elementor-element elementor-element-4dcd6b9 e-con-full e-flex e-con e-child\" data-id=\"4dcd6b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe0926e elementor-widget elementor-widget-text-editor\" data-id=\"fe0926e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tYour data belongs to you. On written request after contract termination, GembaDocs will securely delete or anonymize your personal data. We do not retain customer data beyond what is needed to deliver the service.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1075\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1075\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is GembaDocs suitable for regulated industries? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1075\" class=\"elementor-element elementor-element-6bab670 e-con-full e-flex e-con e-child\" data-id=\"6bab670\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a3a9317 elementor-widget elementor-widget-text-editor\" data-id=\"a3a9317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. GembaDocs is used by manufacturers operating under FDA, MHRA, EMA, ISO 13485, and ISO 9001 quality systems. The platform includes electronic records, controlled document versioning, segregation of duties, and audit trail integrity. Validation documentation to support IQ\/OQ\/PQ and GAMP 5 risk-based computer-system validation activities is available on request.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1076\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1076\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What security frameworks do you follow? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1076\" class=\"elementor-element elementor-element-619c84a e-con-full e-flex e-con e-child\" data-id=\"619c84a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7feeab elementor-widget elementor-widget-text-editor\" data-id=\"d7feeab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our security programme aligns with CIS Top 18 Controls, NIST AI Risk Management Framework (AI RMF 1.0), ISO\/IEC 27001:2022, OWASP Top 10, and SANS Top 25. We are SOC 2 Type II examined and UK and EU GDPR compliant. Independent quarterly penetration testing applies OWASP and SANS methodologies.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1077\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1077\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Who are your sub-processors? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1077\" class=\"elementor-element elementor-element-a010661 e-con-full e-flex e-con e-child\" data-id=\"a010661\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a7f130 elementor-widget elementor-widget-text-editor\" data-id=\"5a7f130\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our current sub-processors are: Amazon Web Services (primary cloud infrastructure), Google Cloud (encrypted backup), and a transactional email provider. The full sub-processor list is included in the Data Processing Agreement. Customers are notified in advance of any material change.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1078\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1078\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is your platform uptime commitment? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1078\" class=\"elementor-element elementor-element-fd1430e e-con-full e-flex e-con e-child\" data-id=\"fd1430e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8ef5bbb elementor-widget elementor-widget-text-editor\" data-id=\"8ef5bbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>GembaDocs commits to 99.5% platform availability per calendar month under our published Service Level Agreement, excluding scheduled maintenance and force majeure events. Critical incidents affecting the full platform are responded to within 2 hours. High-priority issues are responded to within one business day.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1079\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1079\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How is my data separated from other customers on the platform? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1079\" class=\"elementor-element elementor-element-cfbdece e-con-full e-flex e-con e-child\" data-id=\"cfbdece\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cd78528 elementor-widget elementor-widget-text-editor\" data-id=\"cd78528\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>GembaDocs is a multi-tenant cloud platform. Each customer&#8217;s data is logically segregated at both the application and database layers, with tenant scoping applied to every request. Your data is never accessible to other customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Where is my data stored?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"GembaDocs is hosted on Amazon Web Services (AWS). Secondary backups are replicated to Google Cloud. Customers receive a written description of the specific regions used in the Data Processing Agreement. No data is processed outside of these documented environments.\"}},{\"@type\":\"Question\",\"name\":\"Do you have a Data Processing Agreement?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. A GDPR Article 28-compliant Data Processing Agreement (DPA) is available to all customers as part of standard terms. It covers data controller \\\/ processor responsibilities, sub-processor disclosure, standard contractual clauses for international transfers, and your rights as data controller. Contact us to request a copy.\"}},{\"@type\":\"Question\",\"name\":\"Can I get a copy of your SOC 2 report?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. GembaDocs has completed a SOC 2 Type II examination by an independent AICPA-accredited firm, covering the security, availability, and confidentiality of the service. The report is available under NDA to customers and qualified prospects. [Contact us to request it.]\"}},{\"@type\":\"Question\",\"name\":\"Do you support Single Sign-On (SSO)?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. Enterprise customers can federate sign-in using their own identity provider via SAML 2.0. Compatible with Microsoft Entra (Azure AD) and other SAML 2.0 identity providers. [Contact us] to set this up for your organization.\"}},{\"@type\":\"Question\",\"name\":\"What happens to my data if I leave GembaDocs?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Your data belongs to you. On written request after contract termination, GembaDocs will securely delete or anonymize your personal data. We do not retain customer data beyond what is needed to deliver the service.\"}},{\"@type\":\"Question\",\"name\":\"Is GembaDocs suitable for regulated industries?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. GembaDocs is used by manufacturers operating under FDA, MHRA, EMA, ISO 13485, and ISO 9001 quality systems. The platform includes electronic records, controlled document versioning, segregation of duties, and audit trail integrity. Validation documentation to support IQ\\\/OQ\\\/PQ and GAMP 5 risk-based computer-system validation activities is available on request.\"}},{\"@type\":\"Question\",\"name\":\"What security frameworks do you follow?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Our security programme aligns with CIS Top 18 Controls, NIST AI Risk Management Framework (AI RMF 1.0), ISO\\\/IEC 27001:2022, OWASP Top 10, and SANS Top 25. We are SOC 2 Type II examined and UK and EU GDPR compliant. Independent quarterly penetration testing applies OWASP and SANS methodologies.\"}},{\"@type\":\"Question\",\"name\":\"Who are your sub-processors?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Our current sub-processors are: Amazon Web Services (primary cloud infrastructure), Google Cloud (encrypted backup), and a transactional email provider. The full sub-processor list is included in the Data Processing Agreement. Customers are notified in advance of any material change.\"}},{\"@type\":\"Question\",\"name\":\"What is your platform uptime commitment?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"GembaDocs commits to 99.5% platform availability per calendar month under our published Service Level Agreement, excluding scheduled maintenance and force majeure events. Critical incidents affecting the full platform are responded to within 2 hours. High-priority issues are responded to within one business day.\"}},{\"@type\":\"Question\",\"name\":\"How is my data separated from other customers on the platform?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"GembaDocs is a multi-tenant cloud platform. Each customer&#8217;s data is logically segregated at both the application and database layers, with tenant scoping applied to every request. Your data is never accessible to other customers.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fddb48e e-flex e-con-boxed e-con e-parent\" data-id=\"fddb48e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7c2e9eb e-con-full e-flex e-con e-child\" data-id=\"7c2e9eb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-193648b elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"193648b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Still have questions?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5d37d8 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b5d37d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Security questions are best answered in a direct conversation. Book a call with Tom and we can walk through your specific requirements, share our SOC 2 report under NDA, or answer anything your IT or compliance team needs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-805a46c e-con-full e-flex e-con e-child\" data-id=\"805a46c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-121def7 elementor-widget elementor-widget-button\" data-id=\"121def7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/calendly.com\/gembadocstom\/getgembadocs\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book a Call<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>GembaDocs is SOC 2 Type II examined, GDPR compliant, and built on AWS with AES-256 encryption and 24\/7 monitoring. 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